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Sample testing is crucial when shopping for makeup brushes. It helps you assess texture, durability, and color accuracy. Customization, such as color and logo, should also be confirmed with samples. Leave message or contact the provided salesperson for one-to-one assistance and prompt responses within 24 hours. We’re here to help!
Sample Form
About samples
Q: Free samples?
Answer:
Of course you can get free samples! But you have to pay for the shipping costs yourself.
As long as the order for a single style and single color reaches US$3,000, we can refund the sample fee to you!
There is a small note here: we only refund the cost of making makeup brush samples. Mold costs or other expenses are not included in the refund!
For example, the sample fee for a set of 12PCS makeup brushes is US$80. As long as your bulk order is more than or equal to US$3,000, we will refund the US$80 sample fee to you!
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Q: Sample price?
Answer:
Customized makeup brush set samples cost US$80 per set (such as a set of 15 pieces).
The sample fee for customizing a single makeup brush is US$30 per piece .
Without customization cost about US$10. You can choose our RTS makeup brushes, the price will be cheaper because we have materials.
For some special makeup brushes, when it comes to mold fees, you need to pay additional mold fees. Different molds have different costs, and the specific costs depend on your needs.
Q: Sample service?
Answer:
We provide free makeup brush design drafts. Once you confirm, we will start making samples immediately.
You can customize the number of makeup brushes, color, brush head shape, size, bristles material, mouth tube material, handle material, LOGO, packaging, etc. All-round customization is up to you.
Q: Sample making time?
Answer:
It usually takes 7~15 days to complete the sample production.
If you only need our ready-to-ship products (RTS), we can ship them to you the same day.
For designs with special processes, the production time will depend on the specific circumstances.
Q: Sample shipping cost?
Answer:
Usually it is 30 US dollars. If delivered to the United States by express (such as UPS, DHL, FedEx, etc.), it will be about 30 US dollars.
The actual shipping cost will be determined based on your address and zip code. Please provide it to us and we can help you check the shipping cost.
Help email:fortune@gracedo-makeup.com. Help WhatsApp:+86 13923769575
It may be slightly more expensive for remote countries.
If you have your own forwarder or an office in China, we can send it to the forwarder or office, and the freight will be more economical.
Q: Samples shipping time ?
Answer:
Usually it takes 5~7 days, delivered to the United States by express (such as UPS, DHL, FedEx, etc.). However, around the Spring Festival or other special circumstances, the shipping time may be extended.
If sent to your freight forwarder or China office, it will usually be delivered within 3 days.
Q: How to track sample shipment?
Answer:
We will provide you with the express delivery number after the sample is sent.
You can track the transportation status of the sample by querying the logistics track.
In addition, we have a professional salesperson to provide you with one-to-one service, and she will report the sample transportation status to you in a timely manner.
Q: What about the privacy policy?
Answer:
In order to process your order, provide customer support and provide you with information about products and services, we may collect the personal information you provide such as name, contact information and address.
We solemnly promise not to sell, share or disclose your personal information to third parties without your explicit permission or legal requirements.
Your privacy is important to us and we will ensure that your personal information is protected and managed securely.